Terms of Service

These Conditions of Use govern your access to and use of the eufy camera website, including any content, products, services, and functionality we offer on the website (collectively, the “Website”).

Please read these Conditions carefully before using the Website. By using the Website, you agree to be bound by these Conditions. If you do not accept these Conditions, you may not access or use the Website.

1. Overview

The Website is owned and operated by Eufy Inc. (“Eufy”, “we”, “us” and “our”). We provide an online platform that allows users to learn about Eufy’s products, get support for products they own, purchase new products and accessories, and engage with the Eufy brand.

These Conditions explain our obligations as a service provider and your obligations as a user of the Website. By accepting them, you acknowledge and agree you are legally capable of entering into a binding agreement. If you do not agree to these Conditions, you may not use the Website.

2. Acceptance of Conditions

By accessing and using the Website, you accept and agree to be bound by these Conditions. If you do not agree with any part of these Conditions, you may not access or use our Website.

Your access to and use of the Website is also conditioned on your acceptance of and compliance with the following policies we have adopted, which are incorporated herein:

  • Privacy Policy: Details how we collect, use, share and protect personal information.
  • Cookie Policy: Describes our practices related to cookies and tracking technologies on the Website.
  • Any applicable end user license agreements for downloadable applications and software.

3. Changes to These Conditions

We reserve the right to revise these Conditions at any time in our sole discretion by posting updated Conditions. Your continued use of the Website constitutes acceptance of any revised Conditions. You must periodically visit this page to review the current Conditions so you are aware of any changes, as they are binding on you.

If we modify the Conditions, we will provide notice by posting the updated version and revising the “Last Updated” date. We may additionally attempt to notify you through other means if we deem it reasonably necessary to do so.

4. Using the Website

4.1 Eligibility

To access or use the Website, you must be 18 years or older and have the requisite legal authority to enter into these Conditions. Use of the Website is void where prohibited by law.

4.2 Compliance with Laws

You agree to comply with all applicable laws and regulations when accessing or using the Website. You may not use the Website for any unlawful or unauthorized purpose.

4.3 Creating Accounts

Certain features or services offered through the Website may require you to register an account by providing personal information and creating login credentials such as a username and password.

When creating an account, you agree to:

  • Provide true, accurate, and complete registration information as prompted.
  • Maintain and promptly update any information provided during registration to keep it true, accurate, and complete by updating your personal profile.
  • Maintain the security and confidentiality of your login credentials and restrict access to your account.
  • Take full responsibility for any activities or actions taken through your account.

4.4 Purchase Transactions

The Website may allow you to purchase Eufy products and services online. All transactions are subject to our Terms of Sale. Do not complete any transaction on the Website unless you agree with the Terms of Sale.

4.5 Communication Preferences

By using the Website, you consent to receive electronic communications from Eufy, including notifications, disclosures, agreements, and other information related to your use of the Website.

You may manage your receipt of certain electronic communications by following the unsubscribe process described in each communication.

5. Content You Submit

5.1 User Content

The Website may allow you to upload, submit, or share certain content that you create (“User Content”). User Content includes comments, messages, reviews, ratings, and any other content that you submit or share.

By submitting User Content, you grant us an unlimited, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, copy, modify, distribute, and create derivative works from the User Content in any manner and for any purpose.

5.2 Responsibility for User Content

You are solely responsible for any User Content you share through the Website. Do not share anything that:

  • Infringes any third party intellectual property, privacy, or publicity rights.
  • Contains illegal, offensive, harmful, or inappropriate content.
  • Installs viruses or malware that could compromise the Website.
  • Impersonates any entity or person or otherwise misrepresents your affiliation.

We may moderate or remove any User Content at our discretion if we deem it objectionable or improper. We are not liable for any loss or harm arising from User Content shared by website visitors.

5.3 Feedback

If you provide Eufy with any feedback, suggestions, or recommendations relating to the Website (“Feedback”), you grant us the right to use that Feedback without restriction or compensation.

6. Our Proprietary Rights

Eufy and our licensors own all proprietary rights in the Website and reserve all rights not explicitly granted. The Website contains material protected by copyright, trademark, and other intellectual property laws.

You may not modify, copy, distribute, transmit, perform, display, publish, license, frame, create derivative works from, transfer, or otherwise use in any other way for commercial or public purposes any content obtained from the Website without our prior written permission.

7. Links to Third Party Websites

The Website may contain links redirecting users to third-party websites. Such links are provided for your convenience only and we do not endorse, control, or act as a publisher of content on any linked sites.

We are not responsible for the availability, content, or practices of any linked sites. You access linked sites at your own risk. Always check the policies of those sites regarding privacy, terms of use, and relevant laws governing content before using them.

8. Disclaimers and Limitations of Liability

8.1 No Warranties

The Website and all information, products, and services it contains are provided on an “as is” and “as available” basis without any warranties of any kind, expressed or implied. We disclaim any warranties of title, non-infringement, accuracy, usefulness, completeness, timeliness, appropriateness or availability with respect to the Website.

8.2 Use at Your Own Risk

Your access and use of the Website is undertaken at your own risk. We are not liable for any harm resulting from your use of the Website, delay or disruption in Website functionality, or loss of information. You assume full responsibility and risk of loss from your accessing and use of the Website.

8.3 Limitation of Liability

To the fullest extent permitted by law:

  • We accept no liability for any damages, losses, liabilities, judgments, fees, fines, penalties, or costs (including legal fees) arising from or related to your use of the Website.
  • We will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the access or use of the Website.

8.4 Exceptions

Nothing in these Conditions excludes or limits our liability for fraud, gross negligence, death or personal injury caused directly by our acts or omissions, or other liability to the extent such exclusion or limitation is not permitted by law.

9. Indemnification

You shall indemnify, defend, and hold harmless Eufy and our employees, officers, directors, agents, partners and affiliates from and against any claims, losses, damages, liabilities and costs (including reasonable legal fees) arising from:

  • Your breach of these Conditions;
  • Your improper use of the Website;
  • Any User Content you share on the Website; or
  • Your violation of any applicable laws or rights of any third party.

10. Termination

We reserve the right to terminate your access to the Website at any time, for any reason, with or without notice. Upon termination, all license rights, permissions, and authorizations granted to you under these Conditions will immediately terminate.

Provisions intended by their nature to survive termination of these Conditions shall do so.

11. General Provisions

11.1 Changes to the Website

We reserve the right to modify, suspend, discontinue, or restrict any aspect of the Website at any time. Notice of changes will be provided via the Website. Your continued use of the Website after any changes constitutes acceptance of the modifications.

11.2 Entire Agreement

These Conditions constitute the entire agreement between you and Eufy relating to your access and use of the Website.

11.3 Waiver and Severability

Our failure to exercise or enforce any right or provision in these Conditions will not constitute a waiver of such right or provision. If any provision of these Conditions is found unenforceable, the remaining provisions will remain valid and enforceable.

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